FAQs

Can I cancel or amend my order?

Please contact us if you wish to cancel or amend your order. Although we cannot guarantee this, we will happily do our best for any orders that have not already been processed.

 

Payment Security

The Better Me is encrypted with Secure Sockets Layer (SSL) certificates, which creates a secure transaction area in which to enter your payment information. You can be sure that you have entered a secure area as a small padlock symbol will appear in the address bar of your browser.

 

Payment Options

We accept Visa, Mastercard, American Express, Paypal, Apple Pay, Google Pay and Shopify Pay.

What should I do if my order was damaged in transit?

If an item has been damaged in transit, please contact us right away with your order details and an accompanying photo of the damaged item.